Terms of Service – Telehealth Navigator AI

Agreement to Terms

By accessing or using Telehealth Navigator AI ("the Website," "the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Service.

These Terms apply to all visitors, users, and others who access or use the Service.

Important Disclaimers

Not Medical Advice

Telehealth Navigator AI does not provide medical advice, diagnosis, or treatment. The information provided through our website and AI chat feature is for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician, mental health professional, or other qualified health provider with any questions you may have regarding a medical condition or mental health concern. Never disregard professional medical advice or delay in seeking it because of something you have read or received from this Website.

Not a Crisis Service

This Website is NOT an emergency service. If you are experiencing a medical emergency, psychiatric emergency, or are having thoughts of self-harm or harming others, please:

Call 911 (in the United States) or your local emergency number
Go to your nearest emergency room
Contact a crisis hotline such as the 988 Suicide and Crisis Lifeline (call or text 988 in the US)
Contact a trusted person who can help you get immediate care

AI Limitations

Our AI chat feature:

Cannot diagnose medical or mental health conditions
Cannot prescribe medications or treatments
Cannot assess risk levels or provide crisis intervention
Cannot replace consultation with licensed healthcare professionals
May occasionally provide inaccurate or incomplete information
Should not be relied upon as the sole basis for health decisions

No Doctor-Patient Relationship

Use of this Website does not create a doctor-patient, therapist-client, or other healthcare provider relationship between you and Telehealth Navigator AI or its operators.

Age Requirement

This Website is intended for use by adults who are 18 years of age or older. By using this Website, you represent and warrant that you are at least 18 years old. If you are under 18, please do not use this Website.

Acceptable Use

You agree not to use the Website:

For any unlawful purpose or in violation of any applicable laws
To harass, abuse, or harm another person
To impersonate or attempt to impersonate another person or entity
To interfere with or disrupt the Website or servers
To attempt to gain unauthorized access to any portion of the Website
To use automated systems (bots, scrapers, etc.) without permission
To transmit viruses, malware, or other malicious code
To collect or harvest personal information from other users

Intellectual Property

The Website and its original content, features, and functionality are owned by Telehealth Navigator AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without prior written consent.

Third-Party Links and Services

Our Website contains links to third-party websites and services, including telehealth platforms and healthcare providers. These links are provided for your convenience and information only.

We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services.

Affiliate Disclosure

Some links on our Website are affiliate links. This means we may earn a commission if you click on a link and make a purchase or sign up for a service. This commission comes at no additional cost to you. Our affiliate relationships do not influence our information or recommendations. For more details, please see our Affiliate Disclosure.

Disclaimer of Warranties

THE WEBSITE AND SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that: (a) the Website will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Website is free of viruses or other harmful components; or (d) the results of using the Website will meet your requirements.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TELEHEALTH NAVIGATOR AI, ITS OPERATORS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

Your access to or use of (or inability to access or use) the Website
Any conduct or content of any third party on the Website
Any content obtained from the Website
Unauthorized access, use, or alteration of your transmissions or content
Any decisions made or actions taken based on information provided by the Website or AI chat feature

Indemnification

You agree to defend, indemnify, and hold harmless Telehealth Navigator AI and its operators from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Massachusetts.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide reasonable notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised Terms.

Contact Information

For advertising and business inquiries only, please contact us at:

Email: advertise@telehealthnavigatorai.com
Location: Boston, MA, United States

Note: This email address is for advertising and business inquiries only. We cannot provide medical advice, mental health support, legal advice, or respond to personal health questions. For health concerns, please consult a licensed healthcare professional.